Two-time Game Changers champion Ava “florescent” Eugene has pleaded with Riot Games to unban her alt VALORANT account, but the community isn’t on her side. Riot’s suspension cites unfair play, but florescent disagrees.
Two-time Game Changers champion Ava "florescent" Eugene's plea to have her alt account unbanned by Riot Games has stirred up a hornet's nest on social media. While the 19-year-old is adamant she has not broken any rules, the overwhelming response from the VALORANT community is that justice has been served.
Florescent VALORANT account suspended
Florescent announced her suspension on X on Sept. 28. The retired VALORANT pro's post included a screenshot of the in-client message from Riot Games, which showed the suspension of the alt account would be lifted on Dec. 26, 2025.
"Player reports and an automated gameplay review indicate that this account has manipulated its own rank or the rank of others with suspicious shifts in skill and unfair play, which breaks our user rules (Section 7 in our Terms of Service) and ruins the game for other players."
However, florescent does not believe any manipulation took place.
"I got banned on VALORANT for trying to rank up in solo queue on an account I handleveled," said florescent on X. "I did not queue with anyone (no boosting), my own personal account that I handlevelled (did not purchase my account), trying to win every game and rank up (not tank MMR to stay in an ELO/MMR I don't belong in."
"This is the exact same as just playing on an alt account and trying to reach the same rank as your main which I, as well as many other pro players and even normal ranked players have done several times."
Florescent pushes back: Alt accounts are "completely fine to have"
Florescent had been streaming her ranking up her alt account, which she said was created 18 months ago. Chronologically it would mean the alt account was made after her winning Game Changers 2023 with Shopify Rebellion.
In a follow-up tweet on Sept. 29, florescent shared a screenshot of Riot Games' definition of various violations against ToS.
"The only thing my banned account falls under is 'alternate account' which is completely fine to have. Please free me," said florescent.
Community reaction: overwhelmingly in support of Riot’s decision
The reaction on social media to florescent's request to have the alt account reinstated on X/Twitter has not been favorable. We collected all the replies to get an overall sentiment. Of the replies, 70% supported the ban, 20% were neutral or off-topic, and only 10% favored lifting it.
“You are ruining gold silver levels experience playing the game," said one X user. While another said: “Rare Riot W, just play on your main or other alts. No reason to ruin the experience for others.”
florescent was deep in the comment section to defend her point of view, stating the account had matched her with Diamonds immediately.
"My very first ranked game was against Diamonds and now my account is getting into lobbies with people that peaked Immortal 2-3 after only 20 games," said florescent in the replies.
"Every single high MMR player or pro player with an alt that's Radiant, how do you think their alt account got to that rank? I'm trying to climb as fast as possible," said florescent.
For now, Riot seems unmoved and community sentiment shows little sympathy for unbanning alt accounts. At time of writing, florescent's alt account remains suspended.
