Halo Infinite’s Head of Design addresses event Battle Pass complaints

In a recent community stream by 343 Industries, some player feedback surrounding the store and events was addressed.

“We made that mistake. I’m sorry about that.”

In a recent 3-hour community stream, the head of design at 343 Industries, Jerry Hook, responded to some of the more common complaints from the community. Feedback on the Halo Infinite battle pass system, customization and in store items are just some examples of the topics discussed.

When talking about how the marketing was handled for the Tenrai event, Jerry had this to say.

Our goal is always that, when you see something for earn in a season and it's earnable in like an event or an event pass perspective, you can't earn that gear in the shop, you can't earn that gear in the Halo Infinite battle pass. It's dedicated to your events.

Jerry Hook

Since the launch of the Halo Infinite multiplayer beta, there has been a colossal amount of feedback from the community. 343 Industries have continued to listen to the feedback and act accordingly. From XP gains being improved to new playlists being added, the feedback from the community is actively being acted upon.

An example of Halo Infinite Fracture: Tenrai event marketing, which was criticized by fans. Image via 343 Industries.
An example of Halo Infinite Fracture: Tenrai event marketing, which was criticized by fans. Image via 343 Industries.

Following on from this, and addressing the feedback from the community, Jerry continued.

None of that (Tenrai armor) should be available in the store. We made that mistake. I'm sorry about that.

What we've done is we've pulled back a bunch of new gear so that when Tenrai comes back in January (2022) you're going to see a lot of changes to the event structure that we have.

One, you're going to see less swaps and XP, and you're gonna see more actual content. Content being shoulders, coatings, gear pieces.

Two, we're gonna replace those pieces that were mistakenly put in the store, as well as the event pass. We're going to replace those completely so they'll only be earnable within the Tenrai event itself.

Jerry Hook

Jerry then gave an in-depth breakdown of how the Tenrai event will be improved going forward, along with the general changes that events will experience in Halo Infinite.

Having such clarity and honesty from the company on how the feedback is being handled and implemented is vital for the longevity of any competitive eSports game. This is likely to be the new standard going forward for feedback on Halo Infinite.

You can find out more about the Halo Infinite Fracture: Tenrai event over on Halo Waypoint. The event is due to return for its 2nd phase in January 2022 and will offer limited-time exclusive rewards for those that participate.

Stay tuned to esports.gg for the latest Halo Infinite news and updates.