Get an exclusive Glider, Recipe, and other in-game items during the collab.
The collaboration between Genshin Impact and McDonald's has begun, and you can get exclusive in-game rewards for it! Check out this short guide on how to get your Genshin x McDonald's collab code.
Get your Genshin Impact x McDonald's code
There are a few things to note for this collaboration.
- This collaboration is only available in the U.S. The codes, however, can be used on the America, Europe, Asia, and TW/HK/MO servers.
- You need to opt in to emails on your McDonald's app. Make sure to turn on the "Send me emails" toggle.
- Go to More > Communication > Email then find the toggle under "Keep me in the know" to do this.
- You need to opt in to Rewards in the app, too.
It's also important to know that only one code will be sent per order. This means that if you want two codes, you need to order twice.
The two collaboration items are the "Genshin Impact Apple Pie" and "Genshin Impact Meal: Deluxe McCrispy." Other items, including the non-Genshin Impact version of the meal, will not net you the code. These items can be found in a dedicated section named "Genshin Impact Meal" on the McDonald's app.
Genshin Impact meal missing from app
The collaboration is only available in select participating McDonald's branches across the U.S.
If the Genshin Impact x McDonald's collaboration meal or Apple Pie is not on the store menu, it's one of these things:
- The branch is not participating in the event.
- Solution: Look for a different nearby branch.
- The Apple Pie or the Deluxe McCrispy are out of stock.
- Solution: Look for a different nearby branch.
- The Deluxe McCrispy is not yet available.
- Some users reported that the collaboration's Deluxe McCrispy meal is only available during select hours.
- Solution: Wait for lunch or dinner hours, or look for a different branch.
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Redeeming the Genshin Impact x McDonald's collab rewards
If everything goes smoothly, the code should be sent to the email linked to your McDonald's account with the subject line "got ur Genshin Impact rewards." Emails may take a while to enter your inbox — many players report taking about 20 minutes on average while the official McDonald's site advises you to wait for 24 hours.
To make sure you receive it, you can either search your email with the above subject line. Check your spam folder, too.
I didn't get my Genshin Impact x McDonald's collab code!
If you did everything correctly and waited 24 hours, but still got no code, it's time to call in.
Reach out to McDonald's customer service at +1(800) 244-6227. They may ask for your information, including your account name, the branch you ordered from, and the email linked to your account. Customer service representatives will never ask for your passwords. Expect a long wait time since demands are understandably high during this collaboration.
They will make a ticket for your case and hopefully get you your code.
Stay tuned on esports.gg for more Genshin Impact updates.
