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How to solve the Unable to Ping any Region error in Dota 2 cover image

How to solve the Unable to Ping any Region error in Dota 2


How to solve this frustrating error that will keep you out of matchmaking and prevent you from playing Dota 2

You’re finally off work and it’s time to play some Dota 2. You load up the client, click the Find Match button. But what’s this? “Unable to Ping any Region?” What does that even mean?!
Like any online game, Dota 2 will often suffer from connection issues and online errors. One of the most frustrating of these is the Unable to Ping any Region error, which will occasionally appear when you try to join an online match. Here’s how to fix this annoying error

What causes the Unable to Ping any Region error in Dota 2?

The cause of the Unable to Ping any Region error in Dota 2 is usually a network issue with your internet service provider (ISP) or an issue with your firewall and security.
Sometimes, an ISP will update or alter their network to restrict or block certain ports for security reasons. Unfortunately, sometimes this will unwittingly cause them to block a port that Dota 2 is using.
(Screenshot by
(Screenshot by
Alternatively, when a security package or firewall is updated, it may unwittingly block Dota 2 from accessing certain network ports from your computer. In both cases, these are security measures your computer is taking that falsely mark Dota 2 as a risk.
There’s a few ways to solve this.

How to fix the Unable to Ping any Region error in Dota 2

The first step is to update both Dota 2, any firewalls, and turn your router on and off again to ensure any updates go through. Sometimes, an additional update can solve this issues instantly.
The next solution is to try and bypass the restriction. To do this, you can take two approaches. You can either attempt to enable DMZ (a shorthand way of opening all the ports on your LAN), or otherwise forward your ports. Here is an article on how to do this.
Alternatively, you can attempt to bypass the restriction using a proxy server or VPN to otherwise spoof your IP. This will bypass the security on your network and allow you to play the game.

General troubleshooting guides for Dota 2 errors

If you’re still having connection issues for Dota 2, why not check out our article on How to fix the Searching for Dota 2 Game Coordinator error. It’s a common bug that crops up in Dota 2, and getting it fixed is as easy as following our guide!
Michael Hassall
Michael Hassall
Editor | Twitter @hoffasaurusx
Michael is a UK-based content creator who caught the esports bug in 2010, but took eight years to figure out he should write about it. Throwing away a promising career in marketing and PR, he now specialises in MOBAs, covering League of Legends, Dota 2, and esports in general since 2019. When not glued to tournaments taking place on the other side of the globe, he spends time nurturing an unhealthy addiction to MMOs and gacha games.