Here are multiple solutions that you can try out.
If you're trying to play Call of Duty Black Ops 6 on Xbox and the game keeps crashing, then read on for our step-by-step guide on how to fix the issue.
Black Ops 6 on Xbox not working
While playing Black Ops 6 on Xbox, your game might crash. This can occur while you're in a public multiplayer lobby before a match starts or right after the conclusion of one.
![Call of Duty Black Ops 6 screenshot (Image via Activision Publishing, Inc.)](https://admin.esports.gg/wp-content/uploads/2024/08/image-80-7-1024x576.jpg)
How to fix Black Ops 6 crashing on Xbox
When your game crashes, it usually sends you to the Xbox dashboard. From there, you just can restart the game. However, if the game keeps crashing, then there are a few solutions you can try out. These include updating your system software, clearing your Xbox cache, and resetting your media access control (MAC) address.
How to update your Xbox for Black Ops 6
- Press the Xbox button on your controller
- Go into the "Profile & System" section
- Choose the "Settings" option
- Select "Systems"
- Choose "Updates"
- Download and install the Xbox update
![Screenshot of the game (Image via Activision Publishing, Inc.)](https://admin.esports.gg/wp-content/uploads/2024/08/image-80-11-1024x576.jpg)
Related articles
How to clear your Xbox One cache
- Turn off your console
- Unplug the power brick from the back of your Xbox One
- Wait about 30 seconds
- Plug the power brick back in
- Turn your console back on
![Screenshot of the game (Image via Activision Publishing, Inc.)](https://admin.esports.gg/wp-content/uploads/2024/08/Call-of-Duty-Black-Ops-6-leaks-Achievements-weapons-gameplay-and-more-1024x576.jpg)
How to clear your Xbox Series X cache
- Turn off your console
- Unplug the power cable from the back of your console
- Wait about 60 seconds
- Plug the cable back in
- Turn your console back on
How to clear your Xbox Series S cache
- Press the Xbox button on your controller
- Go into the "Profile & System" section
- Choose the "Settings" option
- Select "Devices & Connections"
- Choose "Blu-Ray"
- Go into "Persistent Storage"
- Select "Clear Persistent Storage"
![Call of Duty Black Ops 6 screenshot (Image via Activision Publishing, Inc.)](https://admin.esports.gg/wp-content/uploads/2024/08/image-13-5-1024x576.jpg)
How to fix Bo6 crashing on Xbox: Reset your MAC address
- Press the Xbox button on your controller
- Choose the "Settings" option
- Go into "Network"
- Choose "Network Settings"
- Select "Advanced Settings"
- Choose "Alternate MAC Address"
- Pick "Clear"
- Select "Restart"
If all else fails, then you can try contacting the Xbox support team.
That's all for now. Stick around on esports.gg for more guides, news, and updates.