Call of Duty Black Ops 6 crashing on Xbox: How to fix it

Amy Chen

Amy Chen

Here are multiple solutions that you can try out.

If you're trying to play Call of Duty Black Ops 6 on Xbox and the game keeps crashing, then read on for our step-by-step guide on how to fix the issue.

Black Ops 6 on Xbox not working

While playing Black Ops 6 on Xbox, your game might crash. This can occur while you're in a public multiplayer lobby before a match starts or right after the conclusion of one.

Call of Duty Black Ops 6 screenshot (Image via Activision Publishing, Inc.)
Call of Duty Black Ops 6 screenshot (Image via Activision Publishing, Inc.)

How to fix Black Ops 6 crashing on Xbox

When your game crashes, it usually sends you to the Xbox dashboard. From there, you just can restart the game. However, if the game keeps crashing, then there are a few solutions you can try out. These include updating your system software, clearing your Xbox cache, and resetting your media access control (MAC) address.

How to update your Xbox for Black Ops 6

  1. Press the Xbox button on your controller
  2. Go into the "Profile & System" section
  3. Choose the "Settings" option
  4. Select "Systems"
  5. Choose "Updates"
  6. Download and install the Xbox update
Screenshot of the game (Image via Activision Publishing, Inc.)
Screenshot of the game (Image via Activision Publishing, Inc.)

How to clear your Xbox One cache

  1. Turn off your console
  2. Unplug the power brick from the back of your Xbox One
  3. Wait about 30 seconds
  4. Plug the power brick back in
  5. Turn your console back on
Screenshot of the game (Image via Activision Publishing, Inc.)
Screenshot of the game (Image via Activision Publishing, Inc.)

How to clear your Xbox Series X cache

  1. Turn off your console
  2. Unplug the power cable from the back of your console
  3. Wait about 60 seconds
  4. Plug the cable back in
  5. Turn your console back on

How to clear your Xbox Series S cache

  1. Press the Xbox button on your controller
  2. Go into the "Profile & System" section
  3. Choose the "Settings" option
  4. Select "Devices & Connections"
  5. Choose "Blu-Ray"
  6. Go into "Persistent Storage"
  7. Select "Clear Persistent Storage"
Call of Duty Black Ops 6 screenshot (Image via Activision Publishing, Inc.)
Call of Duty Black Ops 6 screenshot (Image via Activision Publishing, Inc.)

How to fix Bo6 crashing on Xbox: Reset your MAC address

  1. Press the Xbox button on your controller
  2. Choose the "Settings" option
  3. Go into "Network"
  4. Choose "Network Settings"
  5. Select "Advanced Settings"
  6. Choose "Alternate MAC Address"
  7. Pick "Clear"
  8. Select "Restart"

If all else fails, then you can try contacting the Xbox support team.

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